Refund Policy

Returns & Refunds Email us at sales@gojinyc.com for exchanges, refunds, & repairs. Regular price products may be returned or exchanged for online store credit only. Unfortunately, we do not accept monetary refunds. Exchanges can be made within 14 days of receiving your parcel by emailing us at sales@gojinyc.com All discounted & custom orders are final sale. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.